Information security and privacy

Your security is our priority

At Trapets, we understand that security and the protection of customer data are crucial to our solutions and adhere to high information security management standards.

Information security

The character of our business imposes a robust framework for managing our customers' data security.  We have been an ISO 27001-certified company since 2018. 

We have a privacy management system that is led by the Chief Executive Officer (CEO) and supported by the Data Protection Officer (DPO) and the Chief Information Security Officer (CISO). We also work proactively to prevent any unauthorised or unlawful access, use, disclosure, modification, or destruction of data, including: 

  • Data location

    Storing and processing data in multiple locations within Europe to ensure availability and resilience.

  • Data encryption

    Encrypting data in transit and at rest using advanced encryption standards and protocols.

  • Data backup

    Backing up data regularly and storing it in geographically redundant locations with encryption and access control.

  • Staff training

    Providing security risk training to our developers and security awareness training to all our staff annually.

  • Audits

    Conducting internal and external security audits.

  • Access restriction

    Only allowing access to our systems and applications from trusted IP addresses or domains.

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Data privacy

Trapets complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws and regulations. We are committed to integrating privacy in our products and services to enable our customers to comply with our offerings.

All customer personal data is handled in Europe, and we don’t transfer or process such data outside the European Union (EU) or the European Economic Area (EEA).

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Trapets' privacy management

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