Code of conduct

We must observe high ethical principles in all our activities. Each individual is critical in defining and protecting our most valuable asset - trust.

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Code of conduct

Purpose

This Code of Conduct communicates Trapets’ business principles and policies to our employees and stakeholders and provides internal guidance in our daily operations. 

Trapets shall abide by the laws and regulations of each country where we operate. In case of conflict between mandatory legal requirements and the principles in this Code of Conduct, the legal requirements shall prevail.

Our mission, vision, and core values

Trapets’ vision is a future free from financial crime and our mission is to help businesses with the technology and knowledge needed to fight financial crime.


The guiding principles in our daily operations are our core values – Engagement, Trust, Together and Growth.

Business principles and policies

In alphabetical order

  • Anti-corruption

    Trapets takes corruption and bribery very seriously and does not tolerate corruption in any form. Trapets employees, contractors, or partners are not allowed to offer undue gifts, services, or other advantages to any employee of any customer, potential customer, authority, or similar to achieve any benefits.

  • Confidentiality

    All information regarding Trapets, customers, and their customers and data that is not openly communicated to the market or otherwise commonly known is considered confidential. Each employee must keep confidential all information that has or will come to his/her knowledge during his/her employment with Trapets.

  • Conflicts of interest

    No employee may engage in any activities, engagements, or employments that may interfere with his or her judgment or ability to perform his or her responsibilities and obligations to Trapets, other employees, customers, suppliers, or other business partners.

  • Corporate assets

    Employees and contractors have a duty to use Trapets’ assets only for legitimate business purposes within the framework of their employment or engagement at Trapets, and to protect them from loss, disclosure, or unauthorized use.

  • Diversity

    Trapets hires and treats its employees in a manner that does not discriminate based on gender, nationality, religion, race, age, disability, sexual orientation, political opinion, union membership, or social or ethnic origin.

  • External communication

    The long-term aim of all communication is to build a strong Trapets brand, internally and externally. PR and media activities and general coordination of communication activities are managed centrally through the Marketing unit.

  • Fair competition

    All contacts between Trapets and our competitors and other business practices shall be in compliance with applicable competition laws and may not include anti-competitive cooperation between competitors to fix prices, share markets, or engage in similar practices, abuse of a dominant position in the market, or unlawful use or exploitation of trade secrets.

  • Human rights and labour relations

    Trapets supports and respects the principles set out in the Universal Declaration of Human Rights and the ten principles of the UN Global Compact.

  • Information security

    Trapets shall ensure that information security is of a high standard and in accordance with the expected requirements within the business area in which Trapets operates.

  • Protection of personal data

    Trapets has legal and contractual obligations as a processor of the data for our customers and will only process personal data for the purpose of fulfilling our obligations under the agreement with each customer.

  • Quality

    Trapets aims for its products and services to meet or exceed our customers’ needs and expectations and to create added value for our customers.

  • Social media

    We strive for a sound and healthy physical and psycho-social work environment where slander, insults or bullying of co-workers/managers or other internal or external stakeholders must not occur, including on social media.

  • Sustainability

    Trapets is committed to conducting its business in a sustainable and environmentally responsible manner. We recognize the importance of environmental protection, social responsibility, and ethical business practices.

  • Whistleblowing

    Trapets has a Whistleblowing policy that encourages employees and other stakeholders to report suspected misconduct without any risk of retaliation and to ensure an appropriate investigation process.

  • Work environment

    A safe and healthy working environment free of coercion, harassment or risks of accidents and injuries shall be provided for all employees.

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Code of conduct

Full documentation

Find the full documentation and read more about our Code of Conduct here. 

Trust centre

Discover more

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    Data protection policy

    This policy describes the organisational and technical safeguards Trapets has implemented to protect personal data as processor for our customers.

  • A person going past a window with colorful reflections.

    Information security and privacy

    We understand that security and customer data are crucial to our solutions and adhere to the highest information security management standards.