In this article, we explore the essential roles, skills, and training that turn a compliance function into a true first line of defence.
The strength of your surveillance team matters as much as the tools you use. In this article, we explore the essential roles, skills, and training that turn a compliance function into a true first line of defence.
The speed of manipulation has outpaced the companies' speed to detect it without the right surveillance teams.
Technology like AI and machine learning can transform detection capabilities, but without the right people to interpret alerts, calibrate models, and respond to incidents, even the best tools fall short.
A strong surveillance team does more than meet compliance standards. It helps prevent reputational damage, maintains market fairness, and gives clients confidence that your company is operating with integrity.
Every effective trade surveillance function has clearly defined responsibilities, avoiding both skill gaps and duplicated effort. Typical core roles include:
In our experience within anti-money laundering (AML) and market and trade surveillance, the most effective teams blend four key skill categories:
1. Regulatory expertise
2. Technical skills
3. Analytical thinking
4. Soft skills
As Gabriella Bussien, CEO at Trapets, notes:
"Companies should invest in experts with the right skills to leverage technology to its fullest potential. Technology and know-how go hand in hand, but that requires time, resources, and commitment."
Training should be continuous, practical, and aligned with real market conditions. Our AML topic cluster shows that effective programs often include:
A strong surveillance team is a compliance requirement and a competitive advantage. By defining clear roles, building a balanced skill set, and investing in targeted training, you can turn your trade surveillance team into a proactive safeguard for your firm’s reputation and operational integrity.